Privacy Policy

At selphiconnetwork, we collect information that helps us provide better financial analysis services and valuation techniques education to our users. The information we gather falls into several categories, each serving specific purposes in enhancing your experience on our platform.

Personal information includes your name, email address, phone number, and professional details when you register for our services. We also collect information about your interaction with our financial analysis tools and educational content.

Your information serves multiple purposes in our commitment to providing excellent financial education services. We use collected data to personalize your learning experience, improve our valuation technique courses, and ensure our platform meets the specific needs of financial analysts in South Africa.

• Delivering personalized financial analysis tools and educational content
• Processing payments and managing your account subscription
• Sending important updates about our services and new features
• Analyzing platform usage to improve user experience
• Providing customer support and technical assistance
• Ensuring platform security and preventing fraudulent activities

We also use aggregated, anonymized data to understand market trends and improve our educational offerings for financial professionals across South Africa.

selphiconnetwork takes a careful approach to data sharing. We don't sell your personal information to third parties, but we do work with trusted partners who help us deliver our services effectively.

We share information only in these specific circumstances:

• With payment processors to handle subscription transactions securely
• With cloud service providers who store data under strict security agreements
• With analytics services that help us understand platform performance
• When required by South African law or legal proceedings
• To protect the rights and safety of our users and platform

All third-party partners must sign comprehensive data protection agreements and comply with applicable privacy laws. We regularly review these relationships to ensure your information remains protected.

You have significant control over your personal information and how we use it. These rights are designed to give you transparency and control over your data.

To exercise these rights, contact our privacy team using the information provided below. We'll respond to your request within 30 days and may need to verify your identity before proceeding.

You can also control marketing communications by updating your preferences in your account settings or clicking unsubscribe links in emails we send you.

Protecting your information is fundamental to everything we do at selphiconnetwork. We implement multiple layers of security to safeguard your data against unauthorized access, alteration, or destruction.

Our security measures include:

• SSL encryption for all data transmission between your device and our servers
• Regular security audits and penetration testing by independent experts
• Restricted access to personal information on a need-to-know basis
• Multi-factor authentication for all administrative accounts
• Regular backup systems with encrypted storage
• Incident response procedures for any potential security breaches

While we implement industry-standard security practices, no system is completely immune to all threats. We continuously monitor and update our security measures to address emerging risks.

We retain your information only as long as necessary to provide our services and comply with legal obligations. Different types of information have different retention periods based on their purpose and legal requirements.

Account information is retained while your subscription remains active and for up to two years after account closure. Financial transaction records are kept for seven years to comply with South African financial regulations.

Usage data and analytics information is typically retained for two years to help us improve our services. Communication records are kept for three years to maintain service quality and resolve any disputes.

When information reaches the end of its retention period, we securely delete it from our systems. You can request early deletion of your information, though some data may need to be retained for legal compliance.

While selphiconnetwork operates primarily within South Africa, some of our service providers may process your information in other countries. When this occurs, we ensure appropriate safeguards are in place to protect your privacy rights.

We only transfer data to countries with adequate privacy protections or under specific legal frameworks that ensure equivalent protection. All international transfers comply with applicable data protection laws and include contractual safeguards.

If you have concerns about international data transfers, please contact our privacy team for more detailed information about the specific safeguards we use.

Our website uses cookies and similar technologies to enhance your experience and provide personalized services. These small data files help us remember your preferences and improve platform functionality.

We use essential cookies for basic website functionality, analytics cookies to understand how you use our services, and preference cookies to remember your settings. You can control cookie settings through your browser, though disabling certain cookies may affect platform functionality.

We don't use cookies for advertising or tracking across other websites. Our focus is on improving your experience with our financial analysis tools and educational content.

selphiconnetwork's services are designed for financial professionals and adults interested in financial analysis. We don't knowingly collect information from children under 18 years of age.

If we discover that we've collected information from a child under 18, we'll delete that information immediately. Parents or guardians who believe their child has provided information to us should contact our privacy team.

We may update this privacy policy periodically to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you through email or prominent notices on our website.

We encourage you to review this policy regularly to stay informed about how we protect your information. The effective date at the top of this policy indicates when the current version was last updated.

Continued use of our services after policy changes indicates your acceptance of the updated terms. If you don't agree with changes, you can contact us to discuss your options or close your account.